Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Local Orders: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location and courier services.

Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping promotions may be offered from time to time and will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, unexpected delays due to weather conditions, public holidays, courier issues, or other unforeseen circumstances may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our customer support within 48 hours of delivery. We will work with the courier to resolve the issue as quickly as possible.

International Shipping

International shipping may be available for selected locations. Delivery times, shipping charges, customs duties, and import taxes may vary depending on the destination country. Any customs fees are the responsibility of the customer.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team. We are always happy to assist you.